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Blizzard publicly apologizes for Overwatch 2’s chaotic launch

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Two days after its official release, the game’s servers are still struggling in the face of incessant attacks and a surplus of players.

The disaster that is the release ofOverwatch 2 no end, pushing Blizzard to formally apologize to players. The sequel to the FPS opened to the public on October 4 at 9 p.m. (French time) not without an astronomical amount of trouble. While players were invited to wait in a queuing system that is most banal for an online game, the experience quickly turned into a nightmare. Following multiple DDoS attacks, the completely overloaded servers could no longer keep up.

Some players were then disconnected before even reaching the main menu. On top of that, the lucky few who managed to launch a few games were not at the end of their worries. Even after launch, the threat of disconnection still loomed, but the overall experience was also affected by many bugs, especially on the side of account mergers. Cosmetics and lost game time, locked characters even for veterans of the game: in other words, the launch was not easy. Although these kinds of issues are common in online game launches, fans complain about slow patching.

Credits: Blizzard

Blizzard the tail between the legs

The studio was selling the release of this sequel as a can’t-miss event, but it ultimately turned sour. Faced with hordes of angry fans, Blizzard found itself forced to publicly apologize in an official blog post.

First, we would like to apologize to our players. We were hoping Overwatch’s launch would go off without a hitch. We are held to higher standards of professionalism and we work hard to resolve the issues you face.

The teams are aware of each of the major issues that the players have suffered over the past two days. The full details of the progress made have been published in this same post for the purpose of transparency.. One of the most controversial systems has also been purely and simply abandoned, at least for the first Overwatch players of the name. It is no longer necessary for veterans to enter a unique phone number in order to access the game.

Server stability also continues to be improved over time to improve the experience and meet everyone’s expectations. It is sad to note that such concerns come to spoil the experience which promised to be very good. When the game is accessible, the new features offered are a nice and good breath of fresh air, including Overwatch really needed to start again.

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