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Privacy | Tim Hortons Mobile App Report

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(Ottawa) The Privacy Commissioner of Canada, Daniel Therrien, will report this Wednesday on the results of an investigation into whether fast food chain Tim Hortons’ mobile ordering app was inappropriately tracking the comings and goings of users without their explicit consent.

The 23-month investigation took place after the journalist from the National PostJames McLeod, obtained data showing that the Tim Hortons app on his cell phone had tracked his location more than 2,700 times in less than five months.

Geo-tracking even occurred when Mr McLeod was not using the app, although the company’s website stated that tracking would only occur when the app was open.

Commissioner Therrien conducted the investigation jointly with the privacy commissioners of British Columbia, Quebec and Alberta.

The investigation is expected to determine whether Restaurant Brands International, the parent company of Tim Hortons, complied with Canada’s national privacy law and obtained meaningful consent from users to collect and use their location data.

When the investigation was launched, a company statement expressed confidence that the issue would be resolved and that the app had already been updated to ensure location data was only tracked during use. of the application, regardless of the selected phone settings.



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